RMI Success Stories

Oak Grove Animal Clinic

Oak Grove, Missouri

For some people, managing a business is like herding cats. For successful business owner Douglas Neal, DVM, it’s just another day at the office.

Born and raised in Texas, Dr. Neal received his veterinary medical training in England. When he returned to the states, he and a partner began a thriving practice in the Kansas City suburb of Oak Grove, Mo.

After purchasing the veterinary practice from his partner in 2005, Dr. Neal decided to expand his business by purchasing and remodeling a building in the neighboring suburb of Lee’s Summit. When Dr. Neal sought project financing, Justin Holler of Union Bank introduced him to the 504 Loan Program and RMI.

“RMI’s interest rates were a lot better than those available at the banks. It was a fixed interest rate over 20 years, which is unheard-of in the commercial industry. Justin worked closely with RMI to expedite the approval of those funds.”

Dr. Neal praises RMI for moving quickly and communicating effectively. “When you’re in the position of running a practice and getting a loan approved, you want the least amount of resistance possible. RMI was very helpful, and always available to answer my questions quickly.”

Now, with seven veterinarians and a support staff of 15, Dr. Neal continues to earn the loyalty of his clients by doing what’s best for the pets entrusted to his care. “Practicing ethically and doing what’s best for the patient has grown my business. That, and it takes a lot of hard work and good timing.”

RMI was very helpful, and always available to answer my questions quickly.

Dr. Douglas Neal, Owner